EASY RETURNS.
ZERO STRESS.
THE BASICS
- Returns accepted within 14 days of delivery
- We Process everything through our returns portal
- Quick approvals + fast processing
Before You Return
Try your shoes on carpet only — they scuff easily on hard surfaces.
To be eligible:
- Unworn + in original condition
- Original shoe box included (undamaged)
- Shoe box must be placed inside a shipping box
HOW IT WORKS
- Submit your return through our returns portal
- Get approved within 1 business day
- Receive your pre-paid return label via email
- Ship it back (labels expire in 7 days)
REFUNDS
- Processed within 2–3 business days after arrival
- Refunded to your original payment method
- Timing may vary depending on your specific bank
FINAL SALE
Some heavily discounted styles are marked FINAL SALE
→ Not eligible for return, exchange, or store credit
Returns BY REGION
U.S. orders
- Exchanges: Complimentary
- Store credit returns: Complimentary
- Refunds: $10 processing fee
International orders
- Returns: $20 processing fee
- Duties and shipping are non-refundable
- Exchanges unavailable
ALL SET?
Let’s find the right pair.