Shipping & Returns

Shipping 

All orders take 1-3 business days to be processed before they ship. Estimated delivery days begins once the order has shipped 

We offer one form of shipping at this time:

Standard US Ground: FREE over $100 USD

Canada International Ground: $35

OASIS SOCIETY IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES -- If your package arrives damaged, you must contact our Customer Care team within 24 hours of receiving your order. 

 

Returns

You have 30 days from delivery to return all eligible items. Items must be returned unworn and in original box. 

Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

Return shipping label is $10 USD and will be reduced from the refund amount.

Access The Returns Portal

 

Refunds

Returns take us 2-3 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.